Terms and Conditions
1. Services Offered:
BRIGHTENN Powerwash provides professional power washing services for residential and commercial properties, including but not limited to:
House washing: Siding, decks, fences, patios, etc.
Concrete cleaning: Driveways, sidewalks, patios, etc.
Roof cleaning: Removal of moss, algae, and other debris.
Gutter cleaning: Removal of leaves, debris, and clogs.
Other services: window cleaning, concrete sealing, and more
2. Service Agreement:
A service agreement will be established between BRIGHTENN Powerwash and the client upon acceptance of our service quote. This agreement outlines the scope of work, pricing, and payment terms.
Any changes to the scope of work must be agreed upon in writing by both parties.
3. Quotes and Estimates:
We provide free quotes and estimates for our services. These are based on a visual inspection of the property and the information you provide.
Quotes and estimates are valid for [Number] days from the date of issue.
Final pricing may vary depending on the actual condition of the property and any unforeseen circumstances.
4. Payment Terms:
Payment is due upon completion of the services unless otherwise agreed upon in writing.
We accept cash, check, credit card, or ACH transfer.
A 50% deposit may be required for larger projects.
5. Cancellations and Rescheduling:
If you need to cancel or reschedule your service appointment, please provide at least 24 hours' notice.
6. Access to Property:
You are responsible for providing us with clear and unobstructed access to the areas being serviced. This includes unlocking gates, removing obstacles, and ensuring that pets are secured.
We are not responsible for any damage caused by your failure to provide adequate access.
7. Property Damage:
We take reasonable precautions to protect your property during the cleaning process. However, some risks are inherent in power washing, such as minor damage to delicate surfaces or landscaping.
We are not responsible for damage caused by pre-existing conditions, such as loose paint, rotting wood, or faulty wiring.
We are also not responsible for damage to items that are not properly secured or removed from the work area.
If we cause any damage to your property due to our negligence, we will make reasonable efforts to repair or replace the damaged item.
8. Satisfaction Guarantee:
We strive to provide high-quality service and ensure your satisfaction. If you are not satisfied with our work, please contact us within [Number] days of the service completion, and we will make reasonable efforts to address your concerns.
9. Liability:
We are fully insured and bonded. Our insurance covers liability for any damage or injury caused by our negligence.
You agree to hold us harmless from any claims, losses, or damages arising out of our services, except to the extent caused by our negligence.
10. Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee.
11. Entire Agreement:
These Terms and Conditions constitute the entire agreement between you and BRIGHTENN Powerwash with respect to the services provided.
12. Modifications:
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website or otherwise communicated to you.
Contact Information:
BRIGHTENN Powerwash
615-625-2904
grayson@brightenn.co
See Privacy Policy
Message Frequency:
Customers can expect to receive messages as needed based on service needs and activity.
Normal Human-to-Human Communication
Typically Communication from BRIGHTENN Powerwash will only happen when their is active or almost active work to be completed for the customer.
"Message and Data Rates May Apply"
How to OPT-OUT of Communication:
Text STOP or CANCEL to Opt-Out
Text HELP for help
Types of Messages One Can Expect from BRIGHTENN Powerwash:
Customer Care Messages:
Ex. โThanks for contacting BRIGHTENN Powerwash. Yes, we are open today and tomorrow. Is there anything else I can help you with? Opt-out at any time by replying STOP or CANCEL, or HELP for more information.โ